Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days after payment confirmation.
Shipping Rates & Delivery Zones
| Destination | Rate |
|---|---|
| Portugal — Orders over €150 | Free shipping |
| Portugal — Orders under €150 | €10 |
| Spain — Orders under €150 | €10 |
| Spain — Orders over €150 | €20 |
| Europe (Zone 1) | €30–€200 (based on weight) |
| Europe (Zone 2) | €50–€200 (based on weight) |
| International | €200–€350 (based on weight) |
Returns — 14-Day Policy We accept returns within 14 days of delivery. Items must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer.
Damaged Items We take great care in packaging every order. However, items that arrive damaged are not eligible for a refund or return. We strongly recommend inspecting your package upon delivery and noting any damage with the carrier before accepting the parcel.